The World Wide Web (WWW) is a system of interconnected documents and resources, accessed via the internet, using browsers to retrieve, display, and navigate through websites.
The process of organizing, storing, and sharing company knowledge and resources to ensure agents have the information needed to assist customers efficiently and accurately.
KPI (Key Performance Indicator) is a measurable value that indicates how effectively a business or individual is achieving key objectives, often used to track performance and guide decision-making.
No posts found
