CCaaS (Contact Center as a Service) is a cloud-based solution that provides businesses with contact center software and infrastructure, allowing them to manage customer interactions without on-premise equipment.
Zero Day refers to a software vulnerability that is unknown to the developer and can be exploited by hackers before a fix is made, posing a serious security risk.
Zero-Touch Provisioning is a method of automating the setup of devices, such as routers or phones, without manual intervention, allowing for faster and more efficient deployment.
ZRTP is a protocol for securing VoIP communications by encrypting voice calls, ensuring that conversations remain private and protected from interception.
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