Privacy Notice

A SECURE ONLINE EXPERIENCE

Star Telecom is committed to protecting your privacy. You can travel through most of this web site (this “Site”) without giving us any information about yourself.  At some places on the Site, we do collect information to provide services and/or information that you request, and this Privacy Notice explains data collection and use practices of Star Telecom in those situations as well as with respect to information collected in e-mail, text or other electronic messages between Star and you.   This Privacy Notice applies to your use of this website and all of its features and web pages (collectively, the “Site”).

ACCEPTANCE

2166246 ONTARIO INC. dba Star Telecom, and its affiliates (“Star Telecom”, “we”, “us”, “our”) provide this Site subject to this Privacy Notice   By accessing and using the Site, you accept and agree to this Privacy Policy and the processing of your information according to these terms.  If you do not agree with this Privacy Notice, do not use our Site.

YOUR RIGHTS UNDER PIPEDA, GDPR AND CCPA

Star Telecom minimized data risk exposure by providing a secure web environment through our PIPEDA,  GDPR and CCPA compliance.

INFORMATION WE COLLECT ABOUT YOU

Star Telecom is committed to protecting your privacy. You should be aware that we may collect information about you through your use of our Site. Some of the information we collect may personally identify you.  For example:

• When using the Site to participate in an event, access information, or subscribe to a newsletter, you may be asked to enter registration details, including your user name, first and last name, mailing address, email address, language preference, country, and occupation.
• You may provide your resume (work history, contact information, education history, etc.) for consideration for employment.
• We may also collect information about your equipment, browsing actions and patterns, including
• Information about your computer and your internet connection, location data, traffic data,  IP address, domain, browser, viewing data, and other information may be collected as a part of our analysis of your use of our Site (“Non-Personal Information”).

USE OF YOUR INFORMATION

By using the Site, you consent to our collection of your information.

• To fulfill your requests for information on goods and services;
• To send notifications via emails, phone calls, chat messages, or other messages on product updates, special deals, updated info, and new services;
• To address questions or get in touch with you, whether it be through welcome emails, newsletters, or direct marketing;
• To improve our website, services, products, and marketing initiatives;
• To consider employing you if you’ve submitted information for that purpose;
• To comply with legal requirements  and prohibit actions that might violate Star Telecom policies.

We may disclose Non-Personal Information (including aggregated information) about our users to third parties without restriction.

CONSENT

When you provide your personal information, you consent that it can be used for the above purposes and that you are an authorized holder of such information. If you choose not to register or provide personal information, you can still use our website, but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us, you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices.

CONTROL OF YOUR INFORMATION

We will not share personal information with third parties without your permission, other than in circumstances referred to above. We may send out important notices informing you of changes to our policies, technical service issues related to a product or service, or other information that is essential to the use of our Site, services, and products.

Change or Remove Personal Information

You can change or update your personal information. Contact info@startelecom.ca to change this information or request the deletion of all your data at any time.

SECURITY OF YOUR INFORMATION

We are committed to protecting the security of your personal information and we honor your choices for its intended use. We have implemented commercially reasonable safeguards to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. For example, your personal information is stored in password-controlled servers with limited access. We make good faith efforts to provide the security measures necessary to keep the integrity and confidentiality of your information safe. However, no system can be completely secure and we do not guarantee the security of your information transmitted to or through the Site.

RETENTION OF YOUR INFORMATION

We retain your information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted, whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

COOKIES AND OTHER MECHANISMS

A cookie is placed on your machine (if you accept cookies) or is read if you have visited our Site previously. All of this is done in accordance with applicable laws. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Google Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) While using the Site, we do not use this technology to access your personally identifiable information on the Site; it is a tool we use to compile aggregated statistics about Site usage. We may share aggregated Site statistics with our business partners but do not allow other companies to place clear gifs on the Site.

To ensure we are creating and publishing relevant content, we may use information collected from cookies and other mechanisms. We may use this information in aggregated form and use site-visitation statistics to improve our sites. If you choose to not have your browser accept cookies from our Site, you will be able to view the text on the screens, however, you will not experience a personalized visit or to subscribe to the service offerings on our Site.

This website uses the Google Ads remarketing service to advertise on third-party websites (including Google) to previous visitors on our Site. It could mean that we advertise to previous visitors who haven’t completed a task on our Site – for example, using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a Site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Star Telecom website. Of course, any data collected will be used in accordance with our own Privacy Notice and Google’s Privacy Notice.

Information collected via cookies may be transferred outside of the USA (Google Analytics, for example). Google Analytics uses cookies to help us analyze how our websites are used, including the number of visitors, the websites from which visitors have navigated to our websites, and the pages on our websites to which visitors navigate. This information is used by us to improve our websites.  For information on Google’s Restricted Data Processing go to https://privacy.google.com/businesses/rdp/.

LINKED WEBSITES

Our Privacy Policy applies solely to information collected on our website. The Site contains links to websites of third parties.  Star Telecom  is not responsible for the actions of these third parties, including their privacy practices or any consent posted on their websites. We encourage you to review their privacy policies to learn more about what, why, and how they collect and use personal information. Star Telecom adheres to industry-recognized standards to secure personal information in our possession and to secure it from unauthorized access and tampering. However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions or personal information, or other users of the Site may misuse or abuse the personal information that they may collect from the Site.

TRANSFER OF YOUR INFORMATION ACROSS BORDERS

Your information may be stored and processed in Canada  or any other country in which Star Telecom or its affiliates maintain facilities. By using our Site, you consent to any transfer, storage, or processing of information outside of your country. Several countries, including those in the European Economic Area, have established data protection laws and regulations that place restrictions on the transfer of personal information across country borders. We are committed to complying with all of those laws and regulations. However, when you use our Site and provide such personal information, you should do so in compliance with the applicable data protection laws and regulations in your country.

MODIFICATIONS TO THE PRIVACY POLICY

Star Telecom may update and make changes to the Privacy Notice at any time. When we do so, we will also revise the date at the bottom of the first page of the Privacy Notice. When we make material changes to the Privacy Notice, we will notify you by placing prominent notice on the Site. Your continued use of this Site after we make any changes constitutes your acceptance of those changes, so please check this Privacy Policy regularly for updates.

Contact information

If you have any questions about the Privacy Notice, please contact us at info@startelecom.ca

Last updated: February 2023.

Star Telcom Corporate Headquarters

5915 Airport Rd. Suite 610, Mississauga, ON L4V 1T1 Canada    +1 855-782-7835