Hand-over refers to the process of transferring an active call or data session from one cell tower to another as a user moves, ensuring uninterrupted service.
A Hardphone is a physical VoIP phone that connects directly to the internet or a network, allowing users to make and receive calls without relying on a computer or softphone application.
HD Voice is a technology that enhances the audio quality of phone calls, offering clearer, more natural sound by transmitting a wider frequency range than standard voice calls.
HDS (High-Density Storage) refers to systems designed to store large amounts of data in a compact space, maximizing storage efficiency while minimizing physical space usage.
High Availability ensures that a system or service remains operational with minimal downtime by using redundant components, backup systems, and failover mechanisms.
A call center solution managed remotely by a service provider, offering businesses scalability, reduced maintenance costs, and remote access for agents.