Explore our comprehensive glossary of telecom terms and concepts, designed to help you navigate the complex world of telecommunications. Whether you're a seasoned professional or new to the industry, this resource covers everything from basic terminology to advanced industry-specific jargon. Stay informed and easily understand key terms related to networks, infrastructure, services, technologies, and more. Dive in and enhance your telecom knowledge today!
A Virtual Number is a phone number that isn’t tied to a physical phone line, allowing users to route calls to any device or location, often used by businesses for flexible communication.
A Virtual PBX is a cloud-based phone system that handles call routing and management without the need for physical hardware, offering businesses flexibility and scalability.
Virtual Queuing allows callers to wait in a virtual line without staying on the phone, offering the option for a call back when an agent becomes available, improving customer experience.
A Virtual Receptionist is an automated phone system that answers calls, provides information, and routes calls to the appropriate person or department, simulating a live receptionist.
Virtualisation refers to the creation of virtual versions of hardware, software, or networks, allowing for multiple virtual systems to run on a single physical machine, increasing efficiency.
Visual Voicemail is a feature that allows users to view and manage their voicemail messages through a visual interface, often on smartphones, rather than dialing in to listen.