Explore our comprehensive glossary of telecom terms and concepts, designed to help you navigate the complex world of telecommunications. Whether you're a seasoned professional or new to the industry, this resource covers everything from basic terminology to advanced industry-specific jargon. Stay informed and easily understand key terms related to networks, infrastructure, services, technologies, and more. Dive in and enhance your telecom knowledge today!
Interactive Voice Response (IVR) is an automated phone system that allows callers to interact with a menu using voice commands or keypad inputs, directing them to the appropriate service or agent.
Interactive Voice Response (IVR) enables callers to navigate through a phone system by responding to prompts via voice or touch-tone keys, streamlining call routing and self-service options.
International Telecommunication Union (ITU) is a specialized United Nations agency responsible for developing global technical standards and policies for telecommunication and information technologies.
The Internet is a global network of interconnected computers and servers that allows for data exchange, communication, and access to a wide variety of services, including websites and email.
Internet Protocol (IP) is the set of rules governing how data is sent and received over the internet, ensuring that packets of information are correctly routed between devices.
An Internet Service Provider (ISP) is a company that provides individuals and businesses with access to the internet, typically offering different plans based on speed and data usage.