Explore our comprehensive glossary of telecom terms and concepts, designed to help you navigate the complex world of telecommunications. Whether you're a seasoned professional or new to the industry, this resource covers everything from basic terminology to advanced industry-specific jargon. Stay informed and easily understand key terms related to networks, infrastructure, services, technologies, and more. Dive in and enhance your telecom knowledge today!
Very High Bit Rate Digital Subscriber Line 2 is an advanced DSL technology that delivers significantly higher internet speeds than its predecessor, VDSL, by optimizing the use of copper lines.
Video Conferencing allows multiple participants to communicate via live video and audio over the internet, enabling remote meetings, collaboration, and presentations.
Video-over-IP refers to the transmission of video content over internet protocol networks, allowing for real-time video streaming and conferencing through broadband connections.
An AI-powered chatbot or voice assistant that interacts with customers, providing automated support and handling routine tasks without the need for human involvement.
A cloud-based call center that allows agents to work remotely while accessing the same tools and systems as on-site teams, offering flexibility and scalability.
A cloud-based platform that centralizes customer interactions across multiple channels, such as voice, email, and chat, enabling agents to work remotely.