An Incumbent Local Exchange Carrier (ILEC) is a telecommunications company that was the established local provider before competition was introduced through deregulation, often holding significant market share.
Personalized interactions tailored to the unique preferences, needs, and behaviors of each customer, fostering engagement and brand loyalty.
An Integrated Access Concentrator is a device that combines multiple data and voice channels from different sources into a single network connection, streamlining communication.
An Integrated Firewall is a security feature built directly into a device or network, protecting against unauthorized access by monitoring and filtering incoming and outgoing traffic based on set rules.
Integration refers to the process of combining different systems, applications, or technologies to work together seamlessly, enabling efficient communication and data sharing across platforms.
AI-powered virtual assistants that simulate human interactions to handle routine tasks, provide customer support, and improve efficiency with minimal human intervention. They enable faster responses and reduce agent workloads.