Explore our in-depth glossary of terms and concepts that bridge the worlds of CCaaS and telecommunications. Whether you're an industry expert or new to the field, this resource provides clear definitions of both foundational and advanced terms. From customer experience solutions and cloud technologies to telecom networks and infrastructure, we've got you covered. Stay informed and enhance your understanding of the key concepts shaping today's telecom and CCaaS industries.
vT1 (Virtual T1) refers to the virtual emulation of a T1 line, providing digital transmission capabilities over a network without the need for physical T1 infrastructure.
vTCP (Virtual Transmission Control Protocol) simulates TCP functionality within a virtualized network environment, managing data transmission and ensuring reliability.
vTrunk refers to a virtual trunk line that connects multiple communication channels over a network, enabling voice or data traffic to be efficiently routed without physical lines.
A vTrunk Line is a virtual connection that mimics the functionality of a physical trunk line, allowing for the transmission of voice and data across multiple channels in a virtual environment.
A markup language used to design and develop voice applications, enabling automated systems to interact with users through voice commands.
WAN (Wide Area Network) is a large network that connects devices across vast geographic areas, often spanning cities, countries, or even globally, using technologies like leased lines or satellites.
