Explore our comprehensive glossary of telecom terms and concepts, designed to help you navigate the complex world of telecommunications. Whether you're a seasoned professional or new to the industry, this resource covers everything from basic terminology to advanced industry-specific jargon. Stay informed and easily understand key terms related to networks, infrastructure, services, technologies, and more. Dive in and enhance your telecom knowledge today!
T1 is a type of digital transmission line that supports data speeds of 1.544 Mbps, commonly used by businesses for high-speed internet and phone services, providing 24 voice channels.
T3 is a higher-capacity digital transmission line capable of transferring data at 45 Mbps, typically used by large organizations for extensive data transfer or large-scale network connections.
Personalized engagements based on individual customer preferences and behaviors, fostering stronger relationships and improving customer satisfaction.
The total time an agent spends speaking with a customer during a call. Monitoring talk time helps in measuring agent productivity and ensuring efficient customer service delivery.
TC-PAM (Trellis Coded Pulse Amplitude Modulation) is a modulation scheme used in DSL technologies to increase data transmission efficiency and bandwidth over copper lines.
TCP (Transmission Control Protocol) is a core internet protocol that ensures reliable and ordered delivery of data between devices, forming the backbone of most internet communication.