Explore our comprehensive glossary of telecom terms and concepts, designed to help you navigate the complex world of telecommunications. Whether you're a seasoned professional or new to the industry, this resource covers everything from basic terminology to advanced industry-specific jargon. Stay informed and easily understand key terms related to networks, infrastructure, services, technologies, and more. Dive in and enhance your telecom knowledge today!
IAC (Integrated Access Control) is a security system that manages and restricts access to physical or digital resources, ensuring that only authorized users can access sensitive areas or data.
An IAD (Integrated Access Device) is a device that combines multiple communication services, such as voice and data, into one interface for easier management and connectivity.
The process of linking multiple customer identifiers across devices and platforms to create a unified view of each individual, enabling more personalized interactions.
ILEC (Incumbent Local Exchange Carrier) refers to a traditional telecom company that was established before the deregulation of the telecom industry and typically has a dominant presence in local markets.
A call center that focuses on managing incoming customer inquiries and support requests, prioritizing quick response times and high-quality service.
Incident Management is the process of identifying, responding to, and resolving issues or disruptions in IT services to minimize the impact on business operations and ensure continuity.