Explore our comprehensive glossary of telecom terms and concepts, designed to help you navigate the complex world of telecommunications. Whether you're a seasoned professional or new to the industry, this resource covers everything from basic terminology to advanced industry-specific jargon. Stay informed and easily understand key terms related to networks, infrastructure, services, technologies, and more. Dive in and enhance your telecom knowledge today!
Failover is a system that automatically switches to a backup component, such as a server or network connection, when the primary system fails, ensuring continuity of service.
Find Me / Follow Me is a feature in telephony systems that forwards incoming calls to a series of numbers, ensuring the recipient can be reached at various locations or devices.
A Firewall is a security system that monitors and controls incoming and outgoing network traffic based on predefined security rules, protecting networks from unauthorized access or attacks.
Firewall per Session refers to firewalls that are configured to monitor and control each individual session, ensuring that each connection is secure and meets the network’s security policies.
First Call Resolution is when a customer’s issue is resolved during their first contact with a company, without the need for follow-ups, improving customer satisfaction and efficiency.
First Mile refers to the initial part of a network connection from a service provider to the end user, typically involving the infrastructure that connects homes or businesses to the internet.