Ever get a call from a seemingly familiar number, only
Gone are the days of relying on clunky traditional phone
Business communication is the exchange of information, ideas, and messages
Despite all the predictions of its imminent decline by
As a leader in the Gartner Magic Quadrant, Genesys
As a Gartner Magic Quadrant leader, Genesys Cloud CX
When many companies look at CCaaS solutions to introduce
Measuring call quality is one of the leading KPIs contact
  Regulatory compliance is a top priority for call center
  When the time comes to seek support, customers reach
I love the outdoors. So, I can’t help but
Depending on your industry, you’ll find there are certain times
Everyone has experienced a call claiming they won a
