Star Telecom Blog

Proven Strategies to Effectively Measure Customer Experience
Contact Center Management Jul 04, 2024

Proven Strategies to Effectively Measure Customer Experience

Customer experience (CX) has become a basic requirement for businesses.

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SIP vs PRI: A Guide to Modern Business Telephony Options
Telecom Jun 28, 2024

SIP vs PRI: A Guide to Modern Business Telephony Options

Choosing the right phone system is crucial for seamless collaboration,

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PBX Technologies vs. VoIP vs. SIP: Key Differences in Modern Communication
Telecom Jun 24, 2024

PBX Technologies vs. VoIP vs. SIP: Key Differences in Modern Communication

Businesses require strong communication systems to stay connected with clients,

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STIR/SHAKEN in Canada: Everything You Need to Know
Contact Center Management Jun 21, 2024

STIR/SHAKEN in Canada: Everything You Need to Know

Ever get a call from a seemingly familiar number, only

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SIP Phones: Understanding SIP Phone Meaning
Telecom Jun 06, 2024

SIP Phones: Understanding SIP Phone Meaning

In today’s age of constant connection, our reliance on effective

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What is SIP Trunking? Ultimate Guide to SIP Trunking Services
Telecom May 31, 2024

What is SIP Trunking? Ultimate Guide to SIP Trunking Services

Gone are the days of relying on clunky traditional phone

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Importance of Business Communication & How It Powers Growth
Contact Center Management Apr 25, 2024

Importance of Business Communication & How It Powers Growth

Business communication is the exchange of information, ideas, and messages

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5 Ways Bad Telecom Is Impacting Your CX & Costs
Telecom Jan 10, 2024

5 Ways Bad Telecom Is Impacting Your CX & Costs

  The phone channel is still extremely important in customer

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The Role of AI Within Genesys Cloud CX & the Benefits
CCaaS Nov 07, 2023

The Role of AI Within Genesys Cloud CX & the Benefits

  At Star Telecom, we are always striving to understand

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How to Reduce Contact Center Implementation Cost Surprises
CCaaS Sep 07, 2023

How to Reduce Contact Center Implementation Cost Surprises

  Have you ever experienced a contact center implementation project

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