Star Telecom Blog

STIR/SHAKEN in Canada: Everything You Need to Know
Contact Center Management Jun 21, 2024

STIR/SHAKEN in Canada: Everything You Need to Know

Ever get a call from a seemingly familiar number, only

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SIP Phones: Understanding SIP Phone Meaning
Telecom Jun 06, 2024

SIP Phones: Understanding SIP Phone Meaning

In today’s age of constant connection, our reliance on effective

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What is SIP Trunking? Ultimate Guide to SIP Trunking Services
Telecom May 31, 2024

What is SIP Trunking? Ultimate Guide to SIP Trunking Services

Gone are the days of relying on clunky traditional phone

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Importance of Business Communication & How It Powers Growth
Contact Center Management Apr 25, 2024

Importance of Business Communication & How It Powers Growth

Business communication is the exchange of information, ideas, and messages

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5 Ways Bad Telecom Is Impacting Your CX & Costs
Telecom Jan 10, 2024

5 Ways Bad Telecom Is Impacting Your CX & Costs

  The phone channel is still extremely important in customer

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The Role of AI Within Genesys Cloud CX & the Benefits
CCaaS Nov 07, 2023

The Role of AI Within Genesys Cloud CX & the Benefits

  At Star Telecom, we are always striving to understand

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How to Reduce Contact Center Implementation Cost Surprises
CCaaS Sep 07, 2023

How to Reduce Contact Center Implementation Cost Surprises

  Have you ever experienced a contact center implementation project

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Become a CX Rock Star: A Proactive Partner Focused on Best Practices and Industry Trends
CCaaS Jul 07, 2023

Become a CX Rock Star: A Proactive Partner Focused on Best Practices and Industry Trends

  When companies are looking to introduce a contact center

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A Key Issue Customers Miss When Choosing a Cloud Contact Center Product
CCaaS Jun 15, 2023

A Key Issue Customers Miss When Choosing a Cloud Contact Center Product

When companies are in the process of choosing a new

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How to Reliably Deliver Exceptional Voice Quality Within Contact Centers
Telecom Jun 12, 2023

How to Reliably Deliver Exceptional Voice Quality Within Contact Centers

  Despite all the predictions of its imminent decline by

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