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BYOC SIP Connector for CCaaS
Enjoy all the benefits of using Star Telecom’s SIP Trunking service with your CCaaS platform with Star Telecom’s Bring Your Own Carrier (BYOC) Connector for CCaaS.
- Integrate SIP Trunking with Your CCaaS Platform
- Directly and Securely Connect to Genesys Cloud CX
- Leverage User-to-User Headers
Our Benefits
Our Benefits
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Integrate
Integrate SIP Trunking with Your CCaaS Platform
Star Telecom provides a fully managed, reliable, scalable integration between our SIP trunking service and your CCaaS platform. Our service is designed to operate with any product such as Genesys, Five9, inContact and TalkDesk.
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Connect
Directly and Securely Connect to Genesys Cloud CX
Our SIP Trunking Network is a Genesys-approved BYOC service that provides AWS Direct Connect links to Genesys Cloud CX. Also included is encrypted TLS/SRTP traffic for security, quality, reliability and redundancy.
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Leverage
Leverage User-to-User Headers
Our service allows you to get the full value out of SIP by leveraging User-to-User headers to pass CTI information between systems (e.g., telematics, account information, geolocation, user data, etc.)
Client Say
What Our Clients Say
Utilities Company
300 Agents
Excellent service over the years, a solid relationship, being open and honest about
challenges,
mistakes, or opportunities and great value for service.
5/5
Retail Company
500 Agents
The quality of support offered by Star Telecom is top-notch. Star Telecom is a fantastic
partner
and bringing solutions to our company.
5/5
Banking Company
85 Agents
Star Telecom works well with our team, met aggressive timelines and found innovative ways to
deliver our solution to match business expectations. They have established themselves as one
of
our most successful and valued partnerships
5/5
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Let’s find out more about your business needs, and our experts will
build you a solution.